Privacy Policy
Last updated: 2026-05-10
The 30-second version
- Photos you snap are processed by AI and discarded — never stored long-term, never used to train models.
- Your meal log, weight, and macros are encrypted on our servers.
- We don't sell or share your data with advertisers.
- You can export or delete everything in one tap from settings.
What we collect
To make AskCalories work, we collect:
- Meal data: what you logged, when, and macros. Stored encrypted.
- Photos: processed by AI for food recognition. Discarded after processing — not stored on our servers.
- Voice recordings: transcribed by AI for voice logging. Audio discarded; transcript stored as a meal entry.
- Account info: email and authentication tokens. No password stored — we use Sign in with Apple, Google, or magic link.
- Device info: OS version, app version, anonymous device ID for crash reporting.
- Health data (optional): if you enable Apple Health or Google Fit sync, weight and exercise data flow into the app.
What we don't collect
- Location data
- Contacts, photos library access (we only access what you snap)
- Browsing history
- Advertising IDs
How we use it
Solely to provide the service: log meals, calculate macros, sync across your devices, and send you optional reminders. That's it.
Photo and voice processing
When you snap a photo or speak a meal, the data is sent to our AI processing pipeline (operated via third-party AI processing providers bound by data-processing agreements). After processing, the photo or audio is deleted from our servers immediately. The resulting meal entry (e.g., "chicken breast, 4 oz") is what we store.
Encryption
Meal data is encrypted at rest with AES-256 and in transit with TLS 1.3. Your account email is hashed for lookup; we never see your password (we don't have one).
Sharing
We don't sell your data. Period. We share with service providers only when necessary: third-party AI processing providers, payment processing (Stripe, RevenueCat), error monitoring (Sentry), and analytics (anonymous, no IDs). Each is bound by data-processing agreements.
Your rights
From the app settings:
- Export: download all your data as JSON or CSV.
- Delete: wipe all your data. Takes effect immediately and we have 7 days to remove backups.
- Pause sync: use the app locally without server sync.
You can also email privacy@nextdio.com to exercise GDPR / CCPA / other regional rights.
Children
AskCalories is not intended for users under 13. If you become aware that a child has provided us with personal data, contact us and we'll delete it.
Changes
If this policy materially changes, we'll notify you in-app and via email at least 30 days before the change takes effect.
Contact
Questions? Email privacy@nextdio.com.